What is "Content Design"?

UX writing

Plan, write, and improve product content, including interface language like product names, menu items, and other content throughout a user's product journey.

User research

Design, plan, execute, and analyze the results of thoughtful user research studies to measure the impact content has on user behavior within a product.

Content strategy

Create, coach, apply, and maintain consistency standards in regards to product content at all stages of the customer journey.

Product design

Create meaningful information experiences for users in unexpected places, like in microinteractions or technical logs output, to improve overall UX.

Blog posts

If you want to learn, embrace your ignorance

Don’t be afraid to admit you don’t know something; Embrace ignorance to increase happiness and productivity in all aspects of your life.

My favorite family tradition

Use my favorite family tradition to make a kid in your life feel special on their birthday, because everyone deserves balloons on their birthday.

5 rules to ensure your UI copy doesn’t suck

No matter how great your design is, you’ll likely need words in your UI. Let's make sure they are an accurate representation of your product at all times.

A great way to get some Tech Writing experience

An informal introduction to Quora, a great site to help aspiring Tech Writers find some experience writing instructions, and my favorite guilty pleasure.